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Transparency in Action: Our New Customer Portal

Transparency in Action: Our New Customer Portal

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Access to data has always been something we provide our customers, from the number of lifts per week to monthly recycling rates within their RoRo containers & Artic collections. But that information hasn’t always arrived as quickly as customers would like, often surfacing only once a month or as a single snapshot in time.

That’s why we created our customer portal: designed to deliver data as close to real time as possible, giving customers access to the information they need about their service within two hours of their service taking place.

Through the portal, customers can access:

  • Live weight and cost data
  • Real-time recycling, diversion, and reuse performance
  • Upcoming scheduled service information
  • Invoice data
  • Carbon and mileage tracking and reporting

Combined with full site and container visibility, the portal offers a comprehensive platform that puts the information customers need directly in their hands, helping them manage their own data and make the right choices for their sites and their waste.

“The portal takes us into the next level of data Management, giving clients access to live information providing a transparent and compliant service delivery.”

— Tony Filson, Sales Director

With real-time access to their data, customers can make faster, more informed decisions about how they manage their waste: no more waiting on month-end reports to know where they stand.

Tired of Waste Collection Headaches?

CountryStyle Recycling gives you: